sctvtogel Platform Privacy Notice

This page describes what we collect when you use sctvtogel and how we keep that data protected. We gather personal information—your name, national ID number, address, email, phone number, and payment details—to operate our platform, process your deposits and withdrawals, comply with anti-money-laundering regulations, and respond to support requests. We encrypt all data in transit and at rest, and we do not sell your information to third parties.

Our servers may sit outside your jurisdiction; however, we apply the same data-protection standards regardless of server location. You have the right to request your data, correct inaccuracies, or request deletion subject to legal and contractual obligations. This privacy notice explains each category of data we collect, how we use it, and your rights.

Our services are available only where local law permits. Users are responsible for verifying that their access and use comply with their own jurisdiction's regulations.

What We Collect and Why

Account registration and identity data

When you create an account on sctvtogel, we collect your email address, username, and password. Your password is hashed immediately and never stored in plain text. We require a password that is at least eight characters and contains mixed case and numerals for security.

Before you withdraw funds, we require account verification. We collect a copy of your government-issued national ID (photograph or scanned image) and proof of address (utility bill, bank statement, or rental agreement dated within three months). We use this information to confirm your identity, comply with anti-money-laundering (AML) regulations, and prevent fraudulent accounts. Once verified, your KYC data is stored securely and flagged in our system so that future transactions with your account proceed faster.

Payment and financial data

We collect payment details when you fund your sctvtogel account. If you use QRIS, we record the transaction timestamp and amount but do not store your full banking credentials. If you use e-wallet, mobile banking, or other e-wallets, we receive transaction confirmation from the payment provider; we do not hold your e-wallet login or PIN. If you transfer to our local payment, online payment, e-wallet, or mobile banking virtual account, we record the deposit amount and timestamp; your full bank account number is not stored in our systems—only the virtual account reference used for the transfer.

All payment data is encrypted using industry-standard TLS (Transport Layer Security) during transmission and stored in encrypted form on our servers. Payment processors themselves are responsible for securing your bank or e-wallet credentials; we do not manage that data directly.

Gameplay and activity data

We log every bet, wager, game result, and withdrawal you make on sctvtogel. This data includes the match or game ID, your stake, the odds, the outcome, your profit or loss, and timestamps. We use this data for settlement, dispute resolution, account statements, and fraud detection. Your activity data is retained for at least five years for regulatory compliance and audit purposes.

Live-dealer games are recorded (video and audio). We store recordings for 90 days for dispute resolution; after that period, recordings are deleted unless a dispute is pending. Your video image may appear in live-dealer recordings; you consent to this recording when you join a live table.

Communication and support data

When you contact sctvtogel support via live chat, email, or phone, we record and retain your messages, including any personal information you share. We use this data to respond to your inquiry, troubleshoot issues, and improve our support process. Support conversations are stored for two years then deleted. If a conversation involves a dispute or complaint, we retain it longer for investigation and potential regulatory review.

Device and usage information

We collect information about the device and network you use to access sctvtogel: your device type (mobile, tablet, desktop), operating system, browser type, internet service provider, and IP address. We use this data to detect fraudulent access, prevent unauthorized account takeovers, and optimize our platform for different devices. We do not track your location in real time, but we may infer your general region from your IP address to verify that you are accessing from a jurisdiction where our services are available.

Our sctvtogel Data Protection and Your Rights

How we protect your data

All sctvtogel servers are physically secured and monitored 24/7. We use firewalls, intrusion detection, and regular security audits. Data is encrypted at rest using AES-256 encryption and in transit using TLS 1.2 or higher. Backups are encrypted and stored in geographically separate locations. Only authorized sctvtogel staff with a legitimate business need can access personal data; all staff sign confidentiality agreements.

We conduct quarterly security reviews and annual penetration testing. If a data breach occurs, we notify affected users and relevant authorities within the timeframes required by applicable law.

Third parties and data sharing

We share data with the following third parties only as necessary:

• Payment processors: We share transaction data (amount, timestamp, your name) with QRIS providers, e-wallet, mobile banking, and our bank partners to process deposits and withdrawals.
• AML/KYC providers: We may submit your ID and address data to third-party verification services to confirm your identity and check against sanctions lists.
• Law enforcement: We disclose data to law enforcement agencies, tax authorities, or financial regulators only when legally required by court order, subpoena, or regulatory demand.
• Hosting providers: Our servers may be hosted by third-party infrastructure providers who have access to encrypted data but cannot decrypt it without our keys.

We do not sell your data to advertisers, data brokers, or marketing firms. We do not use your personal information to build profiles for targeted advertising on other platforms.

Cookies and tracking

We use cookies to maintain your session, remember your login, and track your preferences (language, dark mode, etc.). These are "functional" cookies necessary for the platform to work. We also use analytics cookies to measure page views, user flow, and feature popularity—this data is aggregated and anonymized. We do not use tracking pixels or retargeting cookies to follow you across other websites.

You can disable cookies in your browser settings, but some sctvtogel features may not work without them. Most browsers allow you to delete cookies at any time.

Your rights regarding your sctvtogel data

You have the following rights:

• Access: You can request a copy of all data we hold about you. Contact our support team; we will provide your data within 14 days in machine-readable format.
• Correction: If your personal information is inaccurate, you can request correction. You can update your email, phone number, or address directly in your account settings.
• Deletion: You can request deletion of your account and associated data. We will delete your account within 30 days; however, we retain gameplay records and financial data as required by law for at least five years.
• Data portability: You can request that we provide your data in a standard format suitable for transfer to another service.
• Withdraw consent: If we process your data based on your consent, you can withdraw consent at any time. However, we may still need to retain data for legal or contractual purposes.

To exercise any of these rights, contact our support team with your account details and request. We will respond within 14 days.

International data transfers

Our servers may be located outside your jurisdiction. When we transfer your data to servers in different countries, we apply contractual safeguards (Standard Contractual Clauses) to ensure your data receives the same level of protection as if it remained in your jurisdiction. You have the right to know which countries host your data; contact our support team for specifics.

Policy changes and contact

We update this privacy notice periodically. We notify users of material changes by email or by posting a notice on sctvtogel. Your continued use of the platform after changes constitutes acceptance of the updated policy. If you have questions about our data practices, contact our support team via live chat, email ([email protected]), or phone (Monday–Friday, 9 AM–6 PM Indonesian time). We respond to privacy inquiries within seven business days.

This privacy notice was last updated in 2024. We commit to protecting your data and respecting your privacy rights. Our data practices are audited annually to ensure compliance.